This post is strictly for the Brides that read my blog, although it can really be applied to any situation where you have meetings with several vendors before deciding on the right one.
Here is the scenario-
We've met, had our initial consultation (which is free) and we reviewed my experience, my skills, my pricing and most importantly, the details of your wedding. I enjoyed our time together and as I leave, you agree that you enjoyed our meeting and will get back to me as soon as possible to let me know about your decision.
Then a few days go by so I email you to check in and see how things are coming along. Nothing.
Then about a week or so goes by and I email/call you to check in and see how things are coming along.
Then a few weeks, and of course, the sales person in me, won't let me just give up so I email/call again and..well, ya, you know
Of course by this time, I should "take a hint" but at the same time, I'm going to want to follow up, just in case you got busy. I also don't want my lack of follow up to be interpreted as a sign of laziness or bad follow through. (I'm super critical of myself in business situations, so I worry about everything)
Well, truthfully, I know what happened, but I would rather hear it from you. I know that you met with another planner and that you two just "clicked" right off the bat. I know that because I've been the planner who meets with someone and gets a contract on the spot, when we "click."
The biggest favor I have, and I'm really begging all of you, is to let me know that. Tell me what you liked and didn't like about our appointment and why you decided to go with someone else. You won't hurt my feelings and nothing is better than some constructive critisism from someone who you DIDN'T "click" with.
You don't have to do it over the phone if you aren't comfortable, just send me an email. Just say something, even if you don't want to spend the time detailing it out. Most of the time, when I walk out of our meeting, I know if you are going to book with me or not, so I won't be too surprised about not getting the deal. However, I will be happy, after spending an hour or so with you, to get some feedback on our meeting. If you are willing to sit down and share intimate details about your wedding plans, family and friends shouldn't you at least be willing to share some feedback with me on our meeting?
That's my favor to all you brides out there and I am certain that any planner you meet with will agree that they would love to know why you chose someone else. How else will we all get any better if we never know what we are doing wrong?
Thanks in advance, I'm going to go ahead and email you now to follow up. This time, email me back!